Privacy Policy

1. About This Privacy Policy

PDFPro Tools is an online platform that provides tools for working with PDF files, documents, images and other supported file formats.

This policy applies to information processed through our website, user accounts, file-processing features, premium services and advertising-supported pages.

By using the website, you acknowledge that you have had the opportunity to read this policy. Where applicable law requires consent for a particular type of processing, we will rely on the appropriate legal basis and obtain consent when required.

2. Information We May Collect

Depending on how you use PDFPro Tools, the following categories of information may be processed.

We do not claim that every category is collected from every visitor. The information involved depends on the feature, account status and services actually enabled.

3. How We Use Information

Information may be used for purposes such as:

• Providing and operating the website and its tools.
• Creating accounts and authenticating users.
• Processing files and returning requested results.
• Managing free and premium plans, usage limits and payments.
• Responding to support requests and user enquiries.
• Detecting fraud, abuse, unauthorized access and security problems.
• Maintaining, troubleshooting and improving website functionality.
• Displaying and measuring advertisements where advertising services are enabled.
• Meeting applicable legal obligations.

We seek to use information for appropriate purposes related to the operation and improvement of PDFPro Tools.

4. File Uploads and Processing

PDFPro Tools includes different types of document and image tools. The way a file is processed depends on the particular tool you choose.

Where temporary files are created, we may use automated cleanup procedures or other retention practices. Actual retention depends on the tool and the system configuration.

5. Cookies and Similar Technologies

PDFPro Tools and the services used on the website may use cookies, local storage, session identifiers or similar technologies, where enabled.

These technologies may be used to:

• Maintain login sessions and account security.
• Remember relevant settings or preferences.
• Support website functionality and usage controls.
• Understand website performance, where analytics are enabled.
• Support advertising delivery, measurement and personalization where applicable.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect login, preferences or other website functions.

Third-party services may use their own cookies or similar technologies according to their respective policies.

6. Google AdSense and Advertising

PDFPro Tools may display advertisements provided by Google AdSense or other advertising partners on eligible pages. The availability and type of advertisements may depend on the page, account status, plan and advertising configuration.

When Google advertising services are used, Google and its advertising partners may use cookies, web beacons, IP addresses, device or browser identifiers and similar technologies to deliver, measure and support advertising.

Depending on user settings, applicable consent choices, location and advertising configuration, these technologies may be used for personalized or non-personalized advertising, frequency control, reporting, fraud prevention and service improvement.

Third-party vendors, including Google, may place and read cookies in your browser or use web beacons or IP addresses when serving advertisements on this website.

For more information about Google's advertising technologies, see Google's Advertising Technologies policy.

7. How Information May Be Shared

We do not describe user information as being shared with every third party in every situation. Information may be shared where necessary for the following purposes:

• Service providers: Hosting, security, technical maintenance and other providers needed to operate the website.
• Payment providers: Payment and subscription processing, where applicable.
• Advertising partners: Advertising delivery, measurement and related purposes when advertising services are enabled.
• Legal and security purposes: Where disclosure is required by law or reasonably necessary to protect rights, security or prevent abuse.

Third-party providers may process information under their own privacy policies, service terms and applicable legal requirements.

8. Data Retention and Deletion

We aim to retain information only for as long as reasonably necessary for the purpose for which it is processed, subject to applicable legal, security and operational requirements.

• Temporary files may be removed through cleanup procedures where those procedures are implemented.
• Account records may be retained while an account is active and as needed for security or account management.
• Transaction and payment records may be retained where required for accounting, dispute resolution or legal compliance.
• Security logs may be retained for an appropriate period to investigate abuse and maintain system security.

Retention periods can vary by data type and tool. We do not promise that all information is deleted immediately after a conversion or account activity.

9. Security

We may use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration or loss.

However, no website, internet connection, storage system or electronic transmission can be guaranteed to be completely secure. Users should keep their account credentials private and maintain backups of important documents.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information. These may include, where applicable:

• Requesting access to personal information about you.
• Requesting correction of inaccurate information.
• Requesting deletion of certain personal information.
• Withdrawing consent where processing relies on consent.
• Exercising available choices regarding advertising and cookies.

You can manage browser cookies through your browser settings. You may also use the advertising controls provided by Google or other relevant providers.

To make a privacy-related request, contact the website administrator through the contact channel provided on PDFPro Tools. We may need to verify your request before taking action and may retain information where the law permits or requires it.

11. International Data Processing

Some hosting, payment, analytics or advertising providers may process information in countries other than the country from which you access PDFPro Tools.

Where applicable, such processing is subject to the relevant provider arrangements and any legal safeguards or consent requirements that apply.

12. Children's Privacy

PDFPro Tools is a general-purpose utility website and is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information in circumstances where it should not have been collected, contact the website administrator so the matter can be reviewed.

Where required by applicable law, appropriate steps will be taken in response to a verified concern.

13. Third-Party Websites

Our website may contain links to external websites, payment providers, advertising services or other third-party resources.

We do not control the privacy practices of independent third-party websites. When visiting an external website, review its privacy policy and terms before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our tools, website features, advertising services, data practices or applicable legal requirements.

The updated policy will be published on this page, together with a revised "Last updated" date where appropriate. We encourage users to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, data processing, cookies, file handling or privacy-related requests, please contact the PDFPro Tools website administrator through the contact channel provided on our website.

Please do not include passwords, payment card details or sensitive documents in a general privacy enquiry.